Terms and Conditions

1. Detailed description of goods and/or services

The Steel and Engineering Industries Federation of Southern Africa is a business in the Metals and Engineering industry that engages with various stakeholders in Government, business and labour among others to represent the interests of its affiliated membership and the industry as a whole providing advocacy and lobbying services in addition to training and consulting to member and non- member companies

2. Delivery policy
   Subject to availability and receipt of payment, requests will be processed within seven days and delivery confirmed by way of an invoice emailed to the client and a confirmation email sent to the client.
3. Return and Refunds policy
   The provision of goods and services by The Steel and Engineering Industries Federation of Southern Africa is subject to availability. In cases of unavailability, please refer to the full terms and conditions of sale.
4. Customer Privacy policy
   The Steel and Engineering Industries Federation of Southern Africa shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:
   http://www.polity.org.za/attachment.php?aa_id=3569
5. Payment options accepted
   Payment may be made via Visa and MasterCard or EFT
6. Card acquiring and security
   Card transactions will be acquired for The Steel and Engineering Industries Federation of Southern Africa via Pay Gate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. Pay Gate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.
7. Customer details separate from card details
   Customer details will be stored by The Steel and Engineering Industries Federation of Southern Africa separately from card details which are entered by the client on Pay Gate’s secure site. For more detail on Pay Gate refer to www.paygate.co.za
8. Merchant Outlet country and transaction currency
   The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).
9. Responsibility
   The Steel and Engineering Industries Federation of Southern Africa takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.
10. Country of domicile
    This website is governed by the laws of South Africa and The Steel and Engineering Industries Federation of Southern Africa chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, Metals Industries House, 42 Anderson Street, Johannesburg, 2000.
11. Variation
    The Steel and Engineering Industries Federation of Southern Africa may, in its sole discretion, change this agreement or any part thereof at any time without notice.
12. Company information
    This website is run by The Steel and Engineering Industries Federation of Southern Africa (nonprofit) based in South Africa trading as SEIFSA and with registration number 1949/ 034221/08 and, L Trentini (CEO), T Chibanguza (COO)
13. The Steel and Engineering Industries Federation of Southern Africa contact details
    Company Physical Address: SEIFSA, Metal Industries House, 42 Anderson Street Johannesburg 2000.
    Email: info@seifsa.co.za Telephone: +27 11 298 9400