Leader/Shift Webinar Series

The human skills of getting work done through people

Leadership today is about more than setting targets, giving instructions and measuring results. In a rapidly changing world of work, leaders are increasingly required to communicate with clarity, navigate difficult conversations, build accountability and adapt to changing people, skills and technologies.

The LEADER/SHIFT webinar series is designed to help leaders make practical shifts in how they lead, communicate and work with people. Each session focuses on a common leadership challenge and provides practical tools that leaders can apply immediately in the workplace.

Across four engaging sessions, participants will explore how to move:

From Telling to Connecting | From Avoiding to Addressing | From Chasing to Owning | From Certainty to Adaptability

Shift 1: FROM TELLING TO CONNECTING

Thursday 1 October 2026: 10h00 – 11h30

This session explores how leaders can communicate in ways that build clarity, trust and understanding, particularly when expectations are high or situations are under pressure.

Participants will learn how to:

• Set clear and realistic expectations
• Practise active listening
• Ask better questions
• Adapt communication to different people and situations
• Avoid assumptions and misunderstandings
• Communicate effectively under pressure

The shift: From “I told them” → to “We understood each other.”

Shift 2: FROM AVOIDING TO ADDRESSING

Thursday 8 October 2026: 10h00 – 11h30

This session focuses on having the conversations that leaders sometimes avoid — before small issues become bigger workplace problems

Participants will learn how to:

• Give constructive and meaningful feedback
• Approach difficult conversations with confidence
• Manage interpersonal friction
• Address poor workplace behaviour
• Navigate disagreement constructively
• Respond appropriately to emotional reactions

The shift: From avoiding difficult conversations → to addressing issues early and constructively.

Shift 3: FROM CHASING TO OWNING

Thursday 15 October 2026: 10h00 – 11h30

This session explores how leaders can create an environment where employees understand expectations, take ownership and follow through on their responsibilities.

Participants will learn how to:

• Set and manage clear expectations
• Delegate effectively
• Cultivate ownership and accountability
• Strengthen follow-through
• Communicate consequences appropriately
• Empower employees to take responsibility
• Understand and avoid the Drama Triangle

The shift:  From “I have to chase them” → to “They own it and follow through.”

Shift 4: FROM CERTAINTY TO ADAPTABILITY

Thursday 22 October 2026: 10h00 – 11h30

This session explores how leaders can respond to change while helping their teams remain curious, resilient and ready to learn.

Participants will learn how to:

• Understand AI and its implications for the workplace
• Respond to changing skills requirements
• Navigate generational differences
• Cultivate curiosity and continuous learning
• Build resilience within teams
• Lead effectively through uncertainty and change

The shift: From “This is how we have always done it” → to “How can we adapt and improve?”

Why attend the LEADER/SHIFT series?

The series is designed for leaders, managers, supervisors and emerging leaders who want to strengthen the human side of leadership and translate leadership principles into everyday workplace practice.

Participants will gain practical approaches to:

Communicate better. Address issues sooner. Build accountability. Lead through change.

Enquiries
Tel: 011 298 9400
Email: info@seifsa.co.za