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Terms and Conditions

Acceptance of Terms By engaging in any transaction with SEIFSA, you agree to the terms and conditions outlined below. These apply to all purchases of SEIFSA products and services, including workshops, seminars, and consulting services.
Workshops, Seminars, and Training

A substitute delegate may attend if SEIFSA is informed in advance for certificate and name tag updates.
Delegates may transfer their chosen date/workshop once at no charge if requested in writing at least five (5) working days before the course. Late transfers (within five days) will incur a 15% transfer fee.
Cancellations:
- Five (5) working days prior – 25% cancellation fee.
- Three (3) working days prior – 50% cancellation fee.
- Two (2) working days or less – No refund, but a substitute may attend with prior notice.
Written cancellations up to ten (10) working days prior will incur a 10% cancellation fee.
SEIFSA reserves the right to cancel or reschedule workshops due to low demand. If canceled, a full refund will be issued.
Delegates must provide proof of payment by 09:00 on the day before the course to be permitted entry unless prior arrangements are made.

Goods and services are subject to availability. Refunds will be processed as per SEIFSA’s cancellation policies stated above.

SEIFSA complies with South Africa’s Protection of Personal Information Act  to protect users’ personal data.
Customers’ details will be stored separately from card payment details, which are secured via PayGate (Pty) Ltd.

This agreement is governed by South African law. SEIFSA’s domicilium citandi et executandi (legal address) is: Metal Industries House, 42 Anderson Street, Johannesburg, 2000.
SEIFSA may amend these terms at its discretion without prior notice.